Privacy Policy

1. Information We Collect

When you submit a booking enquiry or contact form on our website, we collect the personal information you provide, including your name, email address, phone number, company name, and event details. We do not collect any personal data unless you voluntarily submit it through our forms.

2. How We Use Your Information

We use the information you provide solely to respond to your booking enquiries and event-related communications. Your information is shared only with the relevant TWU Agency team member or artist agent handling your enquiry.

3. Cookies

Our website uses minimal cookies for basic functionality and analytics. We use a cookie consent preference cookie and basic analytics cookies (if consented) to understand site traffic. You can control cookie preferences through the banner shown on your first visit, or through your browser settings.

4. Data Retention

Booking enquiry data is retained for the duration necessary to complete the booking process and for our records. You can request deletion of your data at any time by contacting us.

5. Third-Party Services

Our website embeds content from third-party services including SoundCloud, Spotify, and YouTube. These services may set their own cookies and collect data under their own privacy policies.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us via the email address listed below.

7. Contact

If you have any questions about this privacy policy, please contact us via the email address shown at the bottom of this page.

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For any privacy-related enquiries, contact us at bookings@twu.agency